At Aamis World, we take great care to ensure that all our products are of the highest quality. However, if you receive a defective or damaged item, we are happy to offer a replacement or refund under the following conditions:
1. Returns for Defective or Damaged Items Only
- We only accept returns if the item is defective or damaged.
- Any damage or defect must be reported to us within 24 hours of receiving the item. Please contact us immediately at info@aamisworld.com with details and images of the defect or damage.
2. Return Process
- Once you have reported the issue within 24 hours, the product must be couriered back to our address within 7 days of receipt for a replacement or refund.
- To complete your return, please ensure the item is in its original packaging and condition.
3. Refunds and Replacements
- Upon receiving and inspecting the returned item, we will notify you of the approval or rejection of your refund or replacement.
- If approved, a replacement will be sent, or your refund will be processed and credited to your original method of payment within 7-10 business days.
4. Shipping for Returns
- Customers are responsible for the return shipping costs.
- If the return is approved for a refund, the cost of return shipping will be deducted from the refund.
5. Contact Us
For any questions or to report a defective or damaged product, please contact us at:
Email: info@aamisworld.com
Phone: +91 94464 28484